Jefferson Regional Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Jefferson Regional Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Je fferson Regional Medical Center:
Provides free aids and services to people with disabilities to communicate e ffectively with us, such as:
- Quali fied sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats)
Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact a Quality Management Associate.
If you believe that Jeff erson Regional Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Quality Management Associate, 1600 W 40th Ave, Pine Bluff, AR 781603 or call (870) 541-7661, (870) 541-8668, talbotw@jrmctest.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Wendy Talbot, Quality Management Associate is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
