Visitor Information

Visiting Policy and Hours

Our visitor policy remains fluid due to COVID-19.

See updates at COVID-19 Update for the latest visitor policy.

ALL VISITORS MUST:   1) Check in at front desk   2) Have their picture made for visitor’s pass   3) Specify what area of hospital they need to visit

During your visit we ask that you remember that patients are here for the treatment of illness or injury and need their rest. No children under 12 are allowed above the first floor, except on 2NW where sibling visits are allowed. Children must be accompanied by an adult. Patients are allowed to receive three (3) visitors at a time. Visitors must wear proper attire at all times, i.e., shirt and shoes. It is asked that visitors limit their visits to thirty (30) minutes to allow adequate time for rest and treatment of the patient. Persons with elevated temperatures, colds, flu, and/or other infectious or contagious diseases are requested not to visit until free of symptoms. Overnight visiting may occur only with the prior approval of the Clinical Nurse Manager/Charge Nurse for the patient care unit. Policies for overnight visiting will be explained by the Clinical Nurse Manager/Charge Nurse.

Please respect your friends and loved ones by observing the following visiting hours:

General Visitation Hours

  • 9:00 am – 9:00 pm

ICU Visitation Hours

Open Visitation
  • 8:30 AM and 6:30 PM – Only two visitors allowed at bedside at one time
Shift Change
  • 6:30 AM – 8:30 AM and 6:30 PM – 8:30 PM – Only one visitor allowed at bedside at one time
Quiet Time
  • 9:00 PM – 6:30 AM – Only one visitor allowed at bedside

Waiting Areas

For your convenience, waiting rooms are located adjacent to each unit.

ICU Waiting Room:
(2nd floor North End)
Hostess (870) 541-7154

Surgery Waiting Room:
(1st floor North End)
Hostess (870) 541-7441

Labor & Delivery Waiting Room:
(2nd floor South End)

Smoking Policy

Effective 10/1/05, Arkansas Act 134 banned smoking on all hospital property.  The prohibition against smoking inside Jefferson Regional buildings and on Jefferson Regional property applies to everyone.  There are two designated smoking areas that are covered and provide seating: one is located on Hickory between 40th and 42nd; the other is located on Mulberry Street across from the Emergency Room.

Calling a Patient

If you are outside the hospital, you may call a patient room directly by dialing 541 followed by the room number. These calling instructions do not apply to phone numbers in the Clinical Decision Unit or ICU. If you do not know the room number, the hospital operator is available to connect patient calls between 6:30 a.m. and 9:00 p.m. Patients are not able to receive calls after 9:00 p.m.
Hospital Operator: (870) 541-7911


Gift Shop

We have all kinds of ways to say that you care. Please visit our Gift Shop page to learn more.

Dining Facilities

For your convenience, the JRMC cafeteria is located on the Main Hallway of the First Floor.

Cafeteria Hours:

  • Breakfast: 6:30 a.m. – 10:30 a.m. daily
  • Lunch: 11:00 a.m. – 2:00 p.m. daily
  • Dinner: 5:00 p.m. – 7:30 p.m. daily
  • Night: 11:00 p.m. – 1:00 a.m. (Sunday through Thursday)

Menu Line (870) 541-7798

Click here for the Cafeteria Menu.

Vending machines are located on the Main Hallway of the First Floor and available 24 hours.

Parking & Visitor Entrance

Visitor parking is located in the parking garage off of 40th Avenue. Main entrance to the hospital is also off of 40th Avenue.

Wireless Internet Access

Wi-Fi is available to patients and visitors through the “JRMC-GUEST” network. There is no password but terms and conditions must be accepted before access is granted.


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